Gene Krantz Leadership Case Study

Gene Krantz Leadership Case Study According to many theories and best practices, leadership extensively affects the organisational performance. Moreover, many studies suggest that leadership is either a trait (e.g. Stogdill, 1974) or driven by behaviour ( e.g. Shamir and Howell, 1999). In our assessment of Krantzs leadership role Traits theory In Apollo 13, elements of traits related to leadership was included and strongly demonstrated by Krantz with a compelling vision and strong culture. This included seven values: drive, desire to lead, honesty and integrity, emotional maturity, and intelligence. However, integrity was found to be a superordinate value without having the other values far less significance. Given the stress and contiguity of the Apollo 13 crisis, it is noticeable that the traits of a true leader differ depending on time and context. (Ahn, Ettner, and Loupin, 2012) Drive Krantz was perceived as highly driven and capable of prioritising and communicating issues and needs during unsettled situations as he provided guidance and psychological safety for his team members. (McDermott, Kidney, and Flood, 2011). He was also directing the actions of the team towards a specific goal of getting the astronauts safely home. Desire to lead and good judgment Krantz has a distinctive desire to lead with effective decision making which was far more about accumulated wisdom he had but more of him building an open environment with openness, accountability and honesty (Sonnefield, 2002) Honesty and integrity Integrity can be explained as the unwavering devotion to a specific ethical or moral value. (Ahn, Ettner, and Loupin, 2012). The significance of integrity of Krantz towards the Apollo 13 crisis was essential even when the team was devastated he ensured that all obligations are met to work on the astronauts safe journey home. Self Confidence It is the leaders awareness of his/her inner-competencies. This includes self- assurance and self-esteem that s/he can make a difference. This allows the leader to influence others effectively in the appropriate and right ways. This characteristic affects attitudes; tendencies and emotional influence to others. (Belasen and Frank, 2008) Again, Krantz was a very self-confident leader. When he described that they will not fail in bringing the astronauts safely back home although his team thought it was impossible. But he never doubted that the mission will be accomplished successfully, and despite the resistance of many team members, he did things the way he thought best. Emotional Maturity Krantzs emotional intelligence had a great impact for his leadership role. According to ( Mayer and Salovey,1997) it is the skill to connect or disconnect from emotions relying on the efficiency of emotions in a specific situation. And Krantz demonstrated that clearly by engaging in his self- reflection which enabled him to contribute to a stronger sense of self identity and understanding his team and their actions. (McDermott, Kidney, and Flood, 2011) Intelligence Gene Krantz is an intellectual leader but his IQ was not higher than his followers. But he had strong perceptional, reasoning and verbal abilities which lead to a productive outcome as he didnt have any difficulties communicating with his subordinates. Job Related Knowledge Not only Krantz the engineer -had the job related knowledge as he was a flight director for many years, but also the ability to learn from his subordinates experiences and applied that learning to new and different situation. He was able to derive meaning from all kinds of experience in the NASA team with his learning agility -which is different from basic intellect- according to the changing circumstances during the crisis. (Povah, 2012b) Determination A sense of urgency was clearly identified by Krantz during the Apollo 13 crisis which gave the capacity to impart an action- orientation towards achieving results. He has the desire to get the job done as he was persistent and dominant. He battled against pessimism and focused on solving the problem despite all obstacles faced them. He was proactive with his team but still directing his team to achieve the goal. Trust Integrity Competence Conisistency Loyalty Openness Leadership Behaviours Style The leadership Style Krantz used was more Democratic rather than Autocratic or Laissez-Faire Style. He listened to his team and encouraged different point of views. However, there was a time limitation to do more analysis. Krantz pulled one flight control team out of its normal role to work on solutions for the crisis. He moved staff from team to team to bring specific skills, knowledge and expertise. He kept directing them towards the goal as his leadership was the key factor of successfully accomplish the mission although it was considered the successful failure. Managerial/Leadership grid (Blake and Mouton) One of the most well-known approaches to leadership The Managerial Grid developed by Robert Blake and Jane Mouton (1964) was used to analyse the leadership style of Krantz. He had to achieve the goal of getting the astronauts safely back home (Task) and at the same time, manage his team (People). His main concern was to ensure that his subordinates get the job done without failure based on obedience, trust, respect and support. His team was responding with involvement and enthusiasm. Using the grid which forms a matrix of possible leadership styles to analyse how he used his skills and intelligence in working with and through other people for results as shown in Figure 1. (Sui Pheng and Lee, 1997) Figure 1.1: Krantzs Leadership style associated with Managerial Grid Source: (Sui Pheng and Lee, 1997)   Ã‚   According to the managerial Grid, Krantz was an effective team leader. He was contributing to the crisis and committed to getting the job done. Although he was concerned about the result of getting astronauts back home and pushed his subordinates to the limit, he was motivating the team while empowering them with trust, respect and commitment. This sound leadership style is also inspired by the McGregor Y theory. Situational Approach Fiedlers Contingency Model Leader- Member exchange theory Authentic Leader Transformational Leadership Apollo 13 movie told the story of a crisis that could have ended tragically. It required transformational leaders to articulate a clear vision that would allow the constituents to take on leadership roles based on their experiences, needs, values, morale and strengths. Through innovation and creative problem solving they were able to collaboratively work towards their new vision to getting the astronauts home safely. This was successfully achieved as the leaders used idealised influence, inspirational motivation, intellectual stimulation and individual consideration to lead constituents through this catastrophe. In summary, this report reflects the leadership demonstrated in Apollo 13 using many leadership theories. Our use of the Leadership Trait Theory, Situational Leadership and leadership grid provided a more behaviour- specific focus on interpersonal skills concepts.  

Joining Wrestling Team Essay

There are many sports that a student can join in high school, but there is one sport that separates itself from the rest. The sport, without a doubt, is wresting. Wrestling is an outstanding sport because it teaches discipline, tenacity, and the values of friendship. The only way to succeed in this sport is with discipline. Wrestling far exceeds the practice times and schedules of football, which is thought to be the â€Å"toughest† sport. Wrestlers must stay in shape, have a very low body fat percentage, and must be lean and muscular. A wrestling practice can start with a six mile jog followed by a thirty minute session of running up stairs, and carrying people on their backs. Afterwards, the wrestler would engage in a full practice of drills, learning new moves, and going â€Å"Live†. Live is not quite drilling, but not as intense as a real match. It allows wrestlers to see what will happen when they try new moves and counters in a sort of â€Å"practice† match. Not many people are physically and mentally fit for this kind of practice. Only a select few can cope with it without giving up. There are many other aspects of the sport that not many of the participants can overcome. One of these would be that when anyone hears the word â€Å"wrestling†, they would think of a gay sport. These people could not be more wrong. Many of the moves require grabbing the inner thigh or lying on top of the opponent, but this does not mean the sport is gay. This sport measures a man’s brute strength and skill in the most primitive of ways. Matches are paired up with wrestlers equal in weight so that no one has an advantage in weight. This sport dates back 15,000 B.C. to early Egyptian and Babylonian beliefs and cave drawing found in France. Tenacity is also a key factor of becoming a wrestler. This sport requires a wrestler to have a highly developed stamina, because a match can tire a person out in under a minute if he or she is not in shape. During a match, a wrestler must fight with all he has to not let his opponent hold them down on their shoulder blades for three seconds, and this is no easy task. Even though a match is almost always less than six minutes, most wrestlers are gasping for air as they wobble back to their seat whether they won or lost.  Their senses go haywire, and the room keeps spinning and then everything comes back to them a few minutes afterward. Tenacity would also play in a role with the fact that sometimes wrestlers have to â€Å"cut† weight so their body weighs a predetermined weight before a given match. This is for the few people that naturally weigh in-between classes. Rumor has it that the lighter a person gets, the easier it is, but this is not true, and is dangerous to one’s health. Even though the first few weeks of practice would burn off at least three pounds off of everyone because of the intense training, a few ignorant people would put on plastic suits and sweat off as much as fifteen pounds! These are the hard-core wrestlers who think that being lighter is so important that they feel that have to drop down to a very unsafe weight class. The more they sweat, the more dehydrated they get, and from this, a wrestler’s metabolism would slow down, making it nearly impossible for them to lose any more weight. This is their body protecting itself from the wrestler’s unsafe conditions it puts itself through. If he does not stop what he is doing, the body would completely shutdown, and the wrestler would be tired within minutes, as well as pull muscles, jam fingers, and get strains much more frequently. This ultimately leads to a really good wrestler losing to a beginner who cannot even compare in skill or experience because he was too tired to go on. This sport is not the easiest to accept, but the lessons a wrester learns are well worth it. Wrestling is an individual sport – in the sense that the outcome of a match is solely dependent on how that person did – but teamwork is required in every aspect other than the actual match. A wrestler’s training partner is the one person who can warn them when a move they did was done incorrectly or if there is a way to make the move more efficient. Only with a good training partner can a wrestler find and work on positions and moves that are troublesome. As the season progresses, the wrestlers on the team would get to know each other much more then any of their friends would. Wrestlers grow together in  suffering from the intense practices and the significant amount of time they spend with each other during the season. Wrestlers of the same team usually hang out together and would go out for pizza as a team after a match they won to celebrate. The bond a wrestling team gets as the season ends is much different from a friendship, for it has no boundaries in trust, kindness, and loyalty. This sport has a bad reputation for many things that are untrue. Wrestling is not gay, and it does not make anyone â€Å"cut† weight in order to participate. This is a sport unlike any other, for the fact that a person must have a few key qualities to excel in the sport. Any person, athletic or not, has no reason not to sign up for the team.

Mcdonald’s History

McDonald’s Bar-B-Que, was a â€Å"Drive-in Restaurant† in 1940 which was conceptualized by Richard (Dick) and Maurice (Mac) McDonald’s. Drive-in concept was a new and unique idea to adapt which caught everyone’s attention (Our Company, 2011). The initial mascot of the famous fast food restaurant was â€Å"Speedee. † â€Å"Speedee† was a hamburger-headed man wearing a chef’s hat (McDonald’s, 2011). However, running a restaurant is not a piece of cake, thus, by 1948 they made alterations in their menu by reducing the available food items and calls itself a â€Å"self-service drive-in restaurant. The new nine items presented in 1948 were: hamburger, cheeseburger, soft drinks, milk, coffee, potato chips and a slice of pie (Our Company, 2011). In the following year potato chips were replaced by French fries along with additional ‘triple thick milkshakes. ’ In 1954, enters a new significant character for McDonald’s, Ray Kroc. He was fascinated by the profitable new concept by the brothers whom produced best quality product, on the contrary to providing a small menu in a small restaurant. At the same time the Dick and Mac McDonald’s were in search of an agent to help them begin nationwide franchising (Our Company, 2011). Their vision turned into reality by the help of Ray Kroc. In 1955, Kroc opens a McDonald’s in Desplaines, Illinois which brought in a lot of cash for the corporation (History, 2011). And by the end of 1950s they managed to open 100 McDonald’s restaurant. Following decade started, the 60s, McDonald being itself, so successful, opened a Hamburger University in Illinois. During this year they created McDonald into a proper restaurant with indoor seating (Our Company, 2011). They received their first TV commercial hit via their new mascot Ronald in 1966. In the following year, 1967, McDonald’s goes international and today, 2011, it has restaurants in 118 countries all around the world. It is now known to be the world’s largest hamburger fast food restaurant serving more than 52 million customers daily (History, 2011). And Thailand ranked as number 28 by nation master manages to have approximately 88 McDonalds’ restaurants (Food Statistics, 2011). In 1985, the first McDonald’s restaurant opened in Amarin Plaza, Bangkok, Thailand. McDonald provides protein-full menus including: chicken, pork, beef and seafood. Throughout time McDonald’s in Thailand has embraced the early-morning working culture and started Big Breakfast. Moreover, they also present customer favorites such as McNuggets, burgers, fried chicken and ice cream (History, 2011). Although, McDonald’s in Thailand follow strict 5 operating principles or philosophy you may call it which includes QSC & V. These letters represent: Quality, Service, Cleanliness and Value. McDonald’s main focus is to produce 100% total customer satisfaction. However, focusing on the 5 figure formula to operate McDonald’s successfully; firstly, quality, is regarding the food presented to the customers. For example, McDonald’s consistently provides their customers with healthy, best standard and tasty products. Secondly, service embraces the efficient and friendly service available at McDonald’s. Their focus on service makes sure that McDonald’s can maximize customer satisfaction offering full help via provided techniques and training. Thirdly, cleanliness was first magnified by Ray Kroc back in 1955. From that day till today, McDonald’s makes sure they present themselves cleanly. Cleanliness in a fast food restaurant has to deal with a clean kitchen, dining area, rest rooms and the exterior. Lastly, value is all about the experience you pay for and prices of the products at McDonald’s. The experience they allow you to have is the environment, fine service and enjoyable food (QSC&V, 2011). Reference http://www.aboutmcdonalds.com/mcd/our_company/mcd_history.html?

Financial Analysis Lowe s Corporation - 1489 Words

Abstract A financial analysis will be conducted on Lowe’s Corporation (Low). I will focus on finance-related entities, ratios and how the company is performing. There will be several ratios discussed based on their relevancy to the company’s current financial conditions. Lowes’ previous financial performance will be compared to their current financial performance, inferring the company’s future performance outcome. The purpose of the financial analysis is to assist in capturing the necessary fundamentals to describe the company. It is severely important to establish and evaluate the key drivers of a company to help determine the future goals and success. Introduction Lowe’s Companies Incorporated was incorporated in 1952, as of January 2014 Lowe’s has assisted in the operation of 1,832 home improvement and hardware stores in the United States, Canada and Mexico (Thomson Reuters, 2014, p.1). Lowe’s offers a variety of merchandise and products for maintenance, repair, remodeling and decorating. There are also a variety of products being offered by the company such as appliances, outside and inside garden, home dà ©cor, flooring, lumber, fashion and bath, millwork, paint and seasonal (p.1). Lowe’s generally carries over 36,000 items from brands such as whirlpool, GE, LG, Valspar, Stainmaster and Samsung, throughout their 1,717 stores located within the United States (p.1). â€Å"The company markets various private brands for various product categories, includingShow MoreRelatedEssay on Lowes’ Porters Five Forces Competitive Analysis1098 Words   |  5 PagesLowes’ Porters Five Forces Competit ive Analysis Michael Porters Five Forces analyze the external and internal environment of a company to increase the awareness of threats and structure of the industry that company competes within. Thus, the Five Forces is an ideal tool which can help companies to maintain their competitiveness with a higher profitability. Porter’s Five Forces is defined as threats of new entrants, bargaining power of suppliers, power of buyers, the threat of substitutes and rivalryRead MoreThe Strategy Development Of Primark857 Words   |  4 Pages(Doole and Lowe, 2012, 218; Hollensen, 2007, 5).About market , there is no perfect market entry plan and different market entry methods might be adopted by different firms entering the same market and/or by the same firm in different markets (Bukley, 1985). Figure1 presents the diverse types of the market entry ways, and the different levels of the risk and control in the market entry (Doole and Lowe, 2012, 219-221). Figure1. 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Annual Reports Source: www.stock-analysis-on.net Copyright  © 2016 Stock Analysis on Net Competitive Environment: The competitive environment is primarily competitors trying to keep up with Amazon.com and their many endeavors, the company is current in many different industry with keep the competitorsRead MoreCase Study4699 Words   |  19 PagesCURRENT SITUATION A. CURRENT PERFORMANCE At the time of this study, Home Depot, Inc. had delivered positive financial results in what was â€Å"one of the most challenging retail environments in 20 years† (Annual Report). Ranking among the best in retailing, Home Depot opened 203 new stores, created 40,000 new jobs, and made significant investments in technology, operations, and merchandising in 2002. 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Intangible Asset Accounting and Accounting Policy...

INTANGIBLE ASSET ACCOUNTING AND ACCOUNTING POLICY SELECTION IN THE FOOTBALL INDUSTRY by NICHOLAS ROWBOTTOM A thesis submitted to the Faculty of Commerce and Social Science of The University of Birmingham for the degree of DOCTOR OF PHILOSOPHY Department of Accounting and Finance School of Business Faculty of Commerce and Social Science The University of Birmingham July 1998 University of Birmingham Research Archive e-theses repository This unpublished thesis/dissertation is copyright of the author and/or third parties. The intellectual property rights of the author or third parties in respect of this work are as defined by The Copyright Designs and Patents Act 1988 or as modified by any successor legislation. Any use made†¦show more content†¦icies in the Football Industry 5.1 Accounting for Player Registrations and Transfer Fees 5.2 Accounting for Signing-on Fees 5.3 Capital Grants 5.4 Depreciation of Stadia 106 6 Theoretical Framework for Studying the Selection of Accounting Policy Choice 6.1 Theories of Accounting Policy Choice 6.2 Explanatory Variables 6.3 Statement of Hypothesis 138 7 Methods of Data Collection and Analysis 7.1 Sampling 7.2 Bank Questionnaire 7.3 Football Club Questionnaire 7.4 Variable Construction 7.5 Model Specification 7.6 Parameter Estimation 7.7 Sensitivity Analysis 168 8 Test Results and Interpretation 8.1 Underwriter Pressure Hypothesis 8.2 Debt Contracting Cost Hypothesis 8.3 Youth Development Hypothesis 8.4 Ownership Structure Hypothesis 8.5 Normative Influence Hypothesis 8.6 Political Cost Hypothesis 222 9 The Feasibility of Intangible Asset Accounting in the Football Industry 253 9.1 Transfer Fee Accounting 9.2 The Measurement of Player Registrations 9.3 Valuation Model for Player Registrations 9.4 Conclusions Conclusions Appendix 1 A1.1 Bank Questionnaire Cover Letter A1.2 Bank Questionnaire 292 300 Appendix 2 A2.1 Club Questionnaire Cover Letter A2.2 Football Club Questionnaire 305 Appendix 3 Appendix 4 Appendix 5 Appendix 6 Appendix 7 A7.1 Multicollinearity A7.2 Model Assumptions 312 321 322 323 328 Bibliography 332 INTRODUCTION One of the main aims of this thesis is to evaluate the feasibility ofShow MoreRelatedHuman Resource Accounting8122 Words   |  33 PagesJournal of International Business and Cultural Studies Human resource accounting and international developments: implications for measurement of human capital Maria L. 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Dracula Barrier of Sanity vs. Insanity Essay - 1738 Words

Dracula Essay Rough Copy The setting of Bram Stoker’s Dracula is in the late nineteenth-century London, where the flourishing of technology is replacing people’s belief of the old superstitious ways. The characters in this novel experience contacts with the supernatural beings that is unable to be proven even by the most advanced technology at the time, which leads them to doubt their own sanity. However, the progression of the novel proves that peace is restored into the characters’ lives after their doubts and confusions about what is reality and who is really mad. Ultimately, the categorization of the sane against the mad is unnecessary since the distinguishing factors shown in the novel are ambiguous. Subsequently, no characters can†¦show more content†¦Lastly, the character Van Helsing, who is the wisest among the pack of friends, also â€Å"[gives] away to a regular fit of hysterics† (Stoker 186) when staying calm and logical is not satisfying enough to express his current situation. If even the wisest man can act unstable, then it shows that the average, sane, citizens habiting in Britain can also lose self-control, and act insane at times. At the same time, the less mentally stable characters are able to demonstrate philosophical thoughts and reasoning, very similar to the other educated and non-institutionalized characters. This is most notable for the character Renfield, who is a patient at the mental asylum operated by Jack Seward. Renfield is able to speak with proper reasoning when he chooses to, and descriptions regarding Renfield often results in the use of paradox or other forms of contrast. When Renfield feels there is the need, he will engage in proper conversations regarding theories and historical allusions. During the time that he is persuading his doctor, Seward, to release him from the asylum because he feels that he is a endangering them, he uses proper persuasive strategy to express his goal. He first recognizes that his target audience is not Seward alone, since his friends Morris, Lord Godalming, and Van Helsing are also present. He immediate decides to appeal to his audiences’ pathos by praising their honour and

Sustainable Report on the School House China-myassignmenthelp

Question: Write about theSustainable Report on the School House China. Answer: Introduction The following report has been prepared to study the sustainability features of the School House China, one of the most famous restaurants of China situated in the Mutianyu village. The schoolhouse has now grown in stature and has turned into a comprehensive dining and lodging destination for a large number of domestic as well as foreign guests from a large number of different countries across the world (Wijesinghe 2014). Sustainability is thus one of the major features that must be undertaken by the restaurant to survive in the long run and attract more customers with new innovational features. The following study has been divided into a number of small parts. The introductory part is followed by a brief but compact overview of China followed by the organizational history and sustainable development features of the organization. The report has also included the SH Framework within it to make it more precise in nature. The report ends with the measurement of results which helps to det ermine the methods to be adopted by the organization to sustain them in the hospitality sector. Brief Overview of China China is one of the largest countries of the world in terms of area and the largest in terms of human population. The country is also one of the fastest growing economies of the world and sustainability thus is a major concern for the country. (Bruns-Smith et al. 2015). Sustainability is a major concern for the country because of the underlying problems within the country that includes the likes of air pollution, toxic chemical and manufacturing plants and many more as such. Environmental regulations in China are controlled by the, Ministry of Environmental Protection of the Peoples Republic of China. The main environmental policies include the Air Pollution Control Law, which have been implemented to control air pollution. The successful implementation of the rural and urban planning is totally based on the recognition of the interdependence of the different parties involved. A shared effort where all the different people can effectively participate in the process and lead the chang e will help in achieving success. Though the country has been working towards the improvement in the current situation more efforts must be given to increase the sustainability of the country and in turn increase the sustainability of the hospitality sector. The school has been a regular source of income for the local people and it also helps to empower women. The training provided to the employees of the organization helps them to deal with the people in a proper manner. Overview of the Case Study Schoolhouse China is one of the greatest achievements of effective and innovative thinking that has resulted in the creation of such a beautiful concept. The Schoolhouse collection of restaurants and residences are the result of one man and his teams realization about the hunger for such kind of a development model. The team has been preserving the original buildings and has turned these buildings into modern hotels and restaurants. The hotels are designed in the latest possible ways to stay sustainable in the market and attract more and more customers. The rooms have solar heating, thermal window panes and LED lights which are surely the most sustainable concepts. Apart from this the food delivered to the customers are mainly cultivated in the fields which helps to create a green concept to the total service. Thus the particular organization has all the necessary properties to be both environmentally and economically sustainable in the future. (Bruns-Smith et al. 2015). Initiatives within the SH Framework The modern days has seen a certain shift in the paradigm on how the different organizations approach towards environmental sustainability. A strong focus on energy, waste and use of water is directly linked with the financial rewards for the smooth operation of the hoteliers. The success of the following business has been helpful for the different aspects of the framework. The sociological viewpoint allows people to characterize the particular demands of the tourist activities and help in hospitality management and in mutual exchange and relationship. The more the management can socialize the more it will lead itself to sustainability. The economic impact of the Schoolhouse China is also one of the major things to discuss as because the establishment of the hotels and restaurants has changed the economy of the place. The people are self reliant and the economy of the place comprises mainly of the hospitality business. The business of the hotel helps to contribute both the economic, s ocial and environmental development for the local place. Achievements The tourism and hospitality industry in Mutianyu village is the sole source of economy for the given area. The sustainable tourism activities of the organization is the latest trend that aims to create a proper and effective balance in between the three dimensions of tourism development which are the environmental, social and economic aspects. . (Bruns-Smith et al. 2015) The sustainability measures of the organization will help in the reduction of the usage of environmental resources, conserving natural heritage and maintain the ecological chain and also to promote sustainable and green tourism. As mentioned earlier the innovative concepts like food from the garden and solar panels and LED lights are one of the biggest achievements of the particular organization to promote green sustainability in the area. Measurement of the Results Sustainability often defines the goals of the business, profits of the organization and many other parameters as such. However there are certain measures that help the organization to easily calculate the different types of sustainability measures taken by them. The management of the organization uses the triple bottom line framework to calculate the sustainability of the following organization. Apart from the measurement of the earlier elements like profits, return on investment and value of the shareholders the following framework also measures the environmental and social dimensions of Schoolhouse China (Huang and Yin, 2015). The following tool helps the organization to provide an accurate accounting database to attain sustainability. Critical Analysis According to. Aragon-Correa et al. (2015)the use of the different innovative strategies like providing the guests with fresh foods, polished and innovative rooms that uses renewable energy is certainly a great job. However argues that the organization needs to implement some more innovative ways to improve the current situation (Perez and del Bosque, 2014). The following case study on the sustainable practices of Schoolhouse in China clearly depicts that sustainable goals of the organization can be achieved only when there is proper coordination between all the different persons involved in the organization starting from employees to shareholders and even the customers of the business. As suggested by the organization creates or maintains an effective balance between all the three aspects including social, economical and environmental. Conclusion The report on sustainability within the hospitality industry is one of the most trending issues of the modern world. The report on Schoolhouse China has thrown light on the sustainability practices practiced both in China as well as the organization itself. The amazing transformation from a closed school to one of the most visited places in China shows the ability of the people to attract more customers under their fold. The inclusion of the critical perspectives of the following study increases its scope and will certainly open up a new way in the study of the sustainability reports of the organization. Reference List Aragon-Correa, J.A., Martin-Tapia, I. and de la Torre-Ruiz, J., 2015. Sustainability issues and hospitality and tourism firms strategies: Analytical review and future directions.International Journal of Contemporary Hospitality Management,27(3), pp.498-522 Bruns-Smith, A., Choy, V., Chong Ph D, H. and Verma Ph D, R., 2015. Environmental sustainability in the hospitality industry: Best practices, guest participation, and customer satisfaction Huang, H. and Yin, L., 2015. Creating sustainable urban built environments: An application of hedonic house price models in Wuhan, China.Journal of Housing and the Built Environment,30(2), pp.219-235. Jones, P., Hillier, D. and Comfort, D., 2016. Sustainability in the hospitality industry: Some personal reflections on corporate challenges and research agendas.International Journal of Contemporary Hospitality Management,28(1), pp.36-67. Perez, A. and del Bosque, I.R., 2014. Sustainable development and stakeholder relations management: Exploring sustainability reporting in the hospitality industry from a SD-SRM approach.International Journal of Hospitality Management,42, pp.174-187. (Perez and del Bosque, 2014) Wijesinghe, G., 2014. Reimagining the application of sustainability to the hospitality industry through a virtue ethics framework.Journal of Sustainable Tourism,22(1), pp.31-49. (Wijesinghe 2014)